A2Reviews Archives - A2Reviews Blog

Send a thank you email when a customer writes a review on product with Shopify Flow and Klaviyo

taidk — Thu, 29 Jun 2023 16:59:50 +0000

After a customer leaves a review on a product, you want to send a thank you email with a discount code to the customer. Or send an email with a bad review. The instructions below will help you do that automatically. It will help you to sell more products.

Necessary things you need to do:

You need have a store on Shopify
Requires installation of the following apps: “Flow”, “A2Reviews – Product Reviews”, “Klaviyo: Email Marketing & SMS”
You need an account on klaviyo.com and it’s working.

Steps to setup:

Creating a new workflow

From your Shopify admin, click Settings > Apps and sales channels.
From the Apps and sales channels page, click Shopify Flow.
Click Open app.
Click Create workflow.
Click Select a trigger, and then select the trigger that starts the workflow. Here we choose “New review: A2Reviews – New review received ”
Click Output to create a new step. Click Condition, and then select the condition that must be met before any actions can be run.
Click Then to select the action to be taken if the condition you set is true. Click Actions and select the action that runs based on the results of the condition.
Add action

You set the fields like the image below:

Event Properties:

{
"Rating": "{{rating}}",
"Title": "{{title}}",
"Content": "{{content}}",
"hasImage": {{hasImage}},
"hasVideo": {{hasVideo}},
"imagesTotal": {{imagesTotal}}
}

Click New Workflow, and then enter a title for your workflow.
To start using your workflow, click Turn on workflow.

Creating a new flow in Klaviyo.com

Go to app page: https://www.klaviyo.com/flows

Click Create Flow button >> Create From Scratch then Then name Flow
After fill the name for the Flows and click the “Create Flow” button, The system will redirect to the “Trigger Setup” screen. You need to select the “Metric” type as shown below.
When you choose the action for the flow, look for New Review This event name is set from Shopify flow in the step above. Please select New Review to go to the next step
In this step drag and drop the elements as shown below.
Click “Trigger Split” element to setup the condition.
For example, when a customer leave a review with 4, 5 star rating, system will send a thank you email, in which you can include a discount code for the next product purchase.
With reviews from 1-3 stars, we consider it a negative review and the system will send the customer an email apologizing.
You need to set up the template for the emails.
There is one thing to note about the “Smart Sending” option. You need to turn it off if you always want customers to receive emails with the same content when leave a review.

Summary

After you complete the above steps, you already have an automated marketing system. Help you increase the rate of customers returning to buy.

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Review images are not shown on the A2Reviews app

taidk — Sun, 29 May 2022 13:04:11 +0000

While using the A2Reviews app, you will experience a visual issue in the app. The problem with the image is that it doesn’t show up in the app when you import reviews from AliExpress.

The reason for this is that images from AliExpress have been restricted to the A2Reviews app for select countries such as Brazil, Spain, Germany, etc.

To fix this problem, the solution we come up with is to transfer those images to our server.

Your job is as simple as follows.

Dashboard >> Products

https://app.a2rev.com/#/products

On each product, press the 3 dots button, then select “Sync Images To A2” button.

Wait for the image transfer to complete.

Good Luck!

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Reviews are not displayed after update the product handle

taidk — Wed, 05 May 2021 07:33:22 +0000

The handle object

You can find out more information about the product handle here, the Shopify handle object.

Your problem is that when you change the product handle in Shopify, the reviews on that product will no longer show up on your website.

How to fix:

Look for that product in the product list of A2reviews app. https://app.a2rev.com/#/products
Click the Edit product button
When the product edit box opened, click on “Automatically update” button then “Save”

All done!

The post Reviews are not displayed after update the product handle appeared first on A2Reviews Blog.

About A2Reviews ‑ Product Reviews

taidk — Sun, 11 Oct 2020 23:55:32 +0000

About A2Reviews:

Thanks to our user-friendly interface and the use of new technologies in the system, you will be able to export real product reviews from Amazon or Aliexpress into your store in just a few clicks.

A2Reviews app support users register/ login to manage multi-sites, multi-languages, you can send a review request email to the buyer, also allows users easy edit with reviews filter under smart editor, to increase conversions for your store.

Key Features:

Use new technologies to build the system: A2Reviews used the newest technology to make its services more convenient for its clients.
It has a powerful import review system – App support import real reviews/ customer feedback directly from Amazon/ AliExpress.
Users register/ login to manage multi-sites under one account.
Smart editor review system – its editor review system is very smart and convenient. In conclusion, fast-import, easy editor.
Request Reviews – A2Reviews support to send review request email automatically to keep your customers add good reviews, engage with your store.
Questions & Answers
Import Reviews from CSV
Export Reviews to CSV Export Reviews to CSV
Increase SEO Ranking – inline SEO and show star ratings on Google for the product.
Copy Paste Reviews – A2Reviews allows copying all reviews from product A to product B just in a few clicks.
Support all languages in the world in displaying – it doesn’t matter where do you live in the world? which language do you speak?. You can choose the language of your own choice with translation automatic and make it more convenient.
Real-time notification system – it is real-time and compatible with its technology stack, notifying it’s users almost instantly.
Fast speed because of using the cloud to store files and I’m ages.
Dark Mode Display – dark mode, a simple toggle that lets you change the A2Reviews the background color of an app window to black.

In people with normal vision (or corrected-to-normal vision), visual performance tends to be better with a light mode, whereas some people with cataract and related disorders may perform better with dark mode. On the flip side, long-term reading in light mode may be associated with myopia.

Featured customers page – create a featured page show the best reviews/customer feedback to build strong social proof to help for marketing.

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