Issues Archives - A2Reviews Blog https://blog.a2rev.com/category/issues/ A good application for managing reviews Sun, 02 Jul 2023 07:17:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://blog.a2rev.com/wp-content/uploads/2022/11/cropped-logo-512x512-1-32x32.png Issues Archives - A2Reviews Blog https://blog.a2rev.com/category/issues/ 32 32 Why can’t I import reviews from AliExpress? https://blog.a2rev.com/issues/why-cant-i-import-reviews-from-aliexpress/?utm_source=rss&utm_medium=rss&utm_campaign=why-cant-i-import-reviews-from-aliexpress https://blog.a2rev.com/issues/why-cant-i-import-reviews-from-aliexpress/#respond Thu, 02 Jun 2022 00:19:05 +0000 https://blog.a2rev.com/?p=205 Once the A2Reviews app is installed in the Shopify store, the store is connected to the app. But I ran into the problem of not being able to import reviews from AliExpress. This is a problem in a few cases. Do some of the following checks: Make sure you have installed A2Reviews chrome extension https://chrome.google.com/webstore/detail/a2reviews-aliexpressamazo/hpkciffmmkehlgidnpeoagmkghpkdgai Check […]

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]]> Once the A2Reviews app is installed in the Shopify store, the store is connected to the app. But I ran into the problem of not being able to import reviews from AliExpress. This is a problem in a few cases.

Do some of the following checks:

  1. Make sure you have installed A2Reviews chrome extension https://chrome.google.com/webstore/detail/a2reviews-aliexpressamazo/hpkciffmmkehlgidnpeoagmkghpkdgai
  2. Check if you’re getting Captcha from AliExpress.
    – To check for captcha, go to an AliExpress product where you are looking to import reviews from that product.
    – Then scroll and scroll to the product reviews, You can see that the section shows captcha if AliExpress is looking to verify from you. You just need to drag the slider from left to right to verify. Then go to the A2Reviews app and try to import reviews again.
  3. If you have A2Reviews chrome extension installed and get no Captcha, you can uninstall it and try to install it again. Then go to the app try to import the reviews from AliExpress.

Good Luck!

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]]> https://blog.a2rev.com/issues/why-cant-i-import-reviews-from-aliexpress/feed/ 0 Review images are not shown on the A2Reviews app https://blog.a2rev.com/issues/review-images-are-not-shown-on-the-a2reviews-app/?utm_source=rss&utm_medium=rss&utm_campaign=review-images-are-not-shown-on-the-a2reviews-app https://blog.a2rev.com/issues/review-images-are-not-shown-on-the-a2reviews-app/#comments Sun, 29 May 2022 13:04:11 +0000 https://blog.a2rev.com/?p=197 While using the A2Reviews app, you will experience a visual issue in the app. The problem with the image is that it doesn’t show up in the app when you import reviews from AliExpress. The reason for this is that images from AliExpress have been restricted to the A2Reviews app for select countries such as […]

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]]> While using the A2Reviews app, you will experience a visual issue in the app. The problem with the image is that it doesn’t show up in the app when you import reviews from AliExpress.

The reason for this is that images from AliExpress have been restricted to the A2Reviews app for select countries such as Brazil, Spain, Germany, etc.

To fix this problem, the solution we come up with is to transfer those images to our server.

Your job is as simple as follows.

Dashboard >> Products

https://app.a2rev.com/#/products

On each product, press the 3 dots button, then select “Sync Images To A2” button.

Wait for the image transfer to complete.

Good Luck!

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]]> https://blog.a2rev.com/issues/review-images-are-not-shown-on-the-a2reviews-app/feed/ 1 Reviews are not displayed after update the product handle https://blog.a2rev.com/shopify/reviews-are-not-displayed-after-update-the-product-handle/?utm_source=rss&utm_medium=rss&utm_campaign=reviews-are-not-displayed-after-update-the-product-handle https://blog.a2rev.com/shopify/reviews-are-not-displayed-after-update-the-product-handle/#respond Wed, 05 May 2021 07:33:22 +0000 https://blog.a2rev.com/?p=104 The handle object You can find out more information about the product handle here, the Shopify handle object. Your problem is that when you change the product handle in Shopify, the reviews on that product will no longer show up on your website. How to fix: Look for that product in the product list of […]

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The handle object

You can find out more information about the product handle here, the Shopify handle object.

Your problem is that when you change the product handle in Shopify, the reviews on that product will no longer show up on your website.

How to fix:

  1. Look for that product in the product list of A2reviews app. https://app.a2rev.com/#/products
  2. Click the Edit product button
  3. When the product edit box opened, click on “Automatically update” button then “Save”

All done!

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