Once the A2Reviews app is installed in the Shopify store, the store is connected to the app. But I ran into the problem of not being able to import reviews from AliExpress. This is a problem in a few cases.
Do some of the following checks:
- Make sure you have installed A2Reviews chrome extension https://chrome.google.com/webstore/detail/a2reviews-aliexpressamazo/hpkciffmmkehlgidnpeoagmkghpkdgai
- Check if you’re getting Captcha from AliExpress.
– To check for captcha, go to an AliExpress product where you are looking to import reviews from that product.
– Then scroll and scroll to the product reviews, You can see that the section shows captcha if AliExpress is looking to verify from you. You just need to drag the slider from left to right to verify. Then go to the A2Reviews app and try to import reviews again.
- If you have A2Reviews chrome extension installed and get no Captcha, you can uninstall it and try to install it again. Then go to the app try to import the reviews from AliExpress.
Good Luck!